Last updated: 24 February 2026

This Privacy Policy describes how failprint.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. See the list below for details.

Device Information

• Examples collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the Site.

• Purpose: To load the Site accurately and analyze usage to optimize performance.

• Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.

• Disclosure: Shared with analytics and advertising services like Google Analytics.

Order Information

• Examples collected: Name, billing/shipping address, payment information (processed securely via Squarespace Payments or PayPal), email address, and phone number.

• Purpose: To fulfill your order, communicate with you, screen for fraud, and—if you’ve opted in—send updates or offers.

• Source: Provided by you during checkout.

• Disclosure: Shared with:

  • Squarespace (store platform)

  • Printful (print-on-demand order fulfillment)

  • Google and Facebook (if you’ve opted into marketing or advertising cookies)

Customer Support Information

• Examples collected: Name, email, order details.

• Purpose: To provide assistance or resolve issues.

• Source: Provided directly by you when reaching out.

Sharing Personal Information
We share your Personal Information with trusted service providers to help deliver our services and fulfill orders:

• Squarespace – website and ecommerce platform (Privacy Policy)

• Printful – print-on-demand service and order fulfillment (Privacy Policy)

• Google Analytics – website usage tracking

• Advertising platforms (e.g., Facebook, Google) – if you consent to marketing cookies

We may also share Personal Information if required by law or to protect our legal rights.

Behavioural Advertising
We may use your Personal Information to serve targeted ads or marketing messages we think you’ll like.

• Google Analytics:Privacy Policy, Opt-out

• Facebook Ads:Ad Preferences

• You can also opt out of some advertising via the Digital Advertising Alliance.

Using Your Personal Information
We use your information to:

• Provide and fulfill products and services

• Process payments and orders

• Communicate with you

• Screen for risk and fraud

• Send updates or marketing, if you’ve opted in

GDPR Notice (EEA Residents)
If you’re located in the European Economic Area (EEA), we process your data under the following lawful bases:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate interests (that don’t override your rights)

Data transfer: Information may be stored or processed outside the EEA (e.g., in the US) by Squarespace, Printful, or their partners.

You have the right to:

• Access your data

• Request corrections or deletion

• Object to processing

• Request data portability

To exercise any rights, contact: info@failprint.com

CCPA Notice (California Residents)
If you’re a California resident, you have the right to:

• Know what personal data we collect

• Request deletion

• Opt out of sale of personal data (note: we don’t sell personal data)

To make a request, email us at info@failprint.com

Cookies
We use cookies to:

• Keep the site functional (e.g., cart, login)

• Understand how visitors use the site

• Provide personalized advertising (with your consent)

You can manage cookies through your browser or visit www.allaboutcookies.org for guidance.

Do Not Track
We do not currently respond to “Do Not Track” signals from browsers, as there is no consistent industry standard.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons.

Contact Us
Questions? Complaints? Conspiracy theories?

Reach out: info@failprint.com

Last updated: 24 February 2026

OVERVIEW
This website is operated by FailPrint. Throughout the site, the terms “we”, “us” and “our” refer to FailPrint. FailPrint offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our website is hosted on Squarespace, which provides the e-commerce platform that enables us to sell our products and services to you. All physical products are fulfilled by Printful, and shipping is carried out by DHL and other global carriers depending on your delivery location.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction. You must not transmit any viruses or destructive code. Any breach of the Terms may result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding credit card info) may be transferred unencrypted and adapted to meet technical requirements. Credit card info is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without express written permission from us.

SECTION 3 – ACCURACY OF INFORMATION
We do our best to ensure the information on this site is accurate, but we are not liable if any content is not complete, current, or error-free. Use the site at your own discretion and verify important decisions through additional sources.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICING
Prices and availability are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time. We are not liable for any such changes or discontinuation.

SECTION 5 – PRODUCTS AND SERVICES
Some products are only available online through the website and are made to order via Printful. These products may have limited availability and are subject to our Refund Policy.

We do our best to accurately display products, but we cannot guarantee that your screen’s display of any colour or image will be accurate. We reserve the right to limit or refuse sales on a case-by-case basis.

We make no guarantees that the quality of any products, services, or information will meet your expectations.

SECTION 6 – BILLING & ACCOUNT ACCURACY
We reserve the right to reject or cancel any order. You agree to provide current and accurate payment and shipping information. Once an order is placed, we cannot guarantee changes or cancellations, as orders may enter fulfilment immediately via Printful.

Please double-check your details before checking out.

SECTION 7 – FULFILMENT & SHIPPING DISCLAIMER
All physical products are fulfilled and shipped by Printful, a third-party production partner. Orders are produced on-demand and typically ship within a few business days.

Shipping is handled by DHL and other third-party logistics partners. Shipping times vary by location and global logistics conditions.

We are not responsible for:

• Delays once an order leaves our fulfilment partner

• Customs or import taxes

• Lost or stolen packages

• Damage during transit

We will work with you in good faith to resolve any issues, but shipping and logistics concerns may be subject to third-party policies.

SECTION 8 – OPTIONAL TOOLS
We may offer access to third-party tools that we neither monitor nor control. Use of these tools is entirely at your own risk, and you should ensure you understand and accept their respective terms.

SECTION 9 – THIRD-PARTY LINKS & SERVICES
Our site may link to third-party websites or services, including Printful, DHL, Google, Facebook, or Instagram. We are not responsible for their content, policies, or performance.

Complaints or concerns regarding third-party services should be directed to the respective provider.

SECTION 10 – USER COMMENTS & SUBMISSIONS
If you submit content to us (e.g., feedback, ideas, or social media tags), you agree that we may use it, without restriction, for any purpose including marketing, without obligation or compensation.

You may not submit unlawful, defamatory, or harmful content. We may remove such content at our sole discretion.

SECTION 11 – PERSONAL INFORMATION
Your submission of personal data through the site is governed by our Privacy Policy, which explains what data we collect and how it is used, including for order fulfilment and analytics.

SECTION 12 – ERRORS & OMISSIONS
Occasionally there may be errors or omissions on the site. We reserve the right to correct inaccuracies and cancel orders if any information is inaccurate at any time (including after an order has been submitted).

SECTION 13 – PROHIBITED USES
You may not use this site or its content:

• For unlawful purposes

• To violate any laws or intellectual property rights

• To harass, discriminate, or harm others

• To distribute malware, spam, or malicious code

• To scrape, phish, or collect data without consent

• To interfere with site functionality or security

Violation may result in immediate termination of access.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, or error-free. The Service and products are provided “as is” and “as available” without warranties.

To the fullest extent permitted by law, Ed by Eddy and affiliates will not be liable for any damages arising from your use of the site, services, or products, including direct, indirect, or incidental losses.

SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless FailPrint, its affiliates, contractors, and service providers from any claim arising from your breach of these Terms or your violation of any law or rights of a third party.

SECTION 16 – SEVER-ABILITY
If any part of these Terms is deemed unlawful or unenforceable, the rest of the Terms remain valid and enforceable.

SECTION 17 – TERMINATION
Either party may terminate this agreement at any time. You may stop using the Service at any time. If we believe you have violated the Terms, we may terminate your access immediately and without notice.

SECTION 18 – ENTIRE AGREEMENT
These Terms, along with our Privacy Policy and Refund Policy, constitute the full agreement between you and us. No oral or written communication will modify these terms unless formally posted or updated.

SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of The Republic of Singapore, without regard to conflict of law principles.

SECTION 20 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site following changes constitutes acceptance of the updated Terms. The latest version will always be available on this page.

SECTION 21 – CONTACT INFORMATION
If you have any questions about these Terms, please contact:

support@failprint.com

Last updated: 24 February 2026

At FailPrint, everything is made to order and fulfilled through our trusted partners (Printful for production and DHL for shipping). Because of this, we don’t accept returns, exchanges, or order cancellations — but we’ll always work with you if there’s an issue with your order.

Returns & Exchanges
As all products are made to order and inventory is limited, we do not accept returns or exchanges at this time.

If your order arrives damaged, defective, or incorrect, please reach out to us within 7 days of delivery at support@failprint.com . Be sure to include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging (if applicable)

We’ll investigate and make things right.

Order Changes & Cancellations
Once your order is placed, it goes straight into production — sometimes within minutes. That means we can’t cancel or modify orders once they’ve been confirmed.

If you made a mistake or have a concern, email us immediately at support@failprint.com and we’ll do our best to help, depending on production status.

International Orders
We ship internationally via DHL and other partners. Please note:

• Import duties, taxes, and customs fees are not included in the item price or shipping cost.

• These charges are the buyer’s responsibility and may vary depending on your country’s regulations.

• We are not responsible for delays due to customs processing.

We recommend checking with your local customs office if you’re unsure what to expect.

Need Help?
If something’s gone wrong, or you’re unsure about any of the above, just drop us a line. We’re here to help:

support@failprint.com